class JiraAPI(object):
def __init__(self,
hostname=None,
username=None,
password=None,
path="",
debug=False,
clean_obsolete=True,
max_time_window=12,
decommission_time_window=3):
self.logger = logging.getLogger('JiraAPI')
if debug:
self.logger.setLevel(logging.DEBUG)
if "https://" not in hostname:
hostname = "https://{}".format(hostname)
self.username = username
self.password = password
self.jira = JIRA(options={'server': hostname},
basic_auth=(self.username, self.password))
self.logger.info("Created vjira service for {}".format(hostname))
self.all_tickets = []
self.excluded_tickets = []
self.JIRA_REOPEN_ISSUE = "Reopen Issue"
self.JIRA_CLOSE_ISSUE = "Close Issue"
self.JIRA_RESOLUTION_OBSOLETE = "Obsolete"
self.JIRA_RESOLUTION_FIXED = "Fixed"
self.template_path = 'vulnwhisp/reporting/resources/ticket.tpl'
self.max_ips_ticket = 30
self.attachment_filename = "vulnerable_assets.txt"
self.max_time_tracking = max_time_window #in months
if path:
self.download_tickets(path)
else:
self.logger.warn(
"No local path specified, skipping Jira ticket download.")
self.max_decommission_time = decommission_time_window #in months
# [HIGIENE] close tickets older than 12 months as obsolete (max_time_window defined)
if clean_obsolete:
self.close_obsolete_tickets()
# deletes the tag "server_decommission" from those tickets closed <=3 months ago
self.decommission_cleanup()
self.jira_still_vulnerable_comment = '''This ticket has been reopened due to the vulnerability not having been fixed (if multiple assets are affected, all need to be fixed; if the server is down, lastest known vulnerability might be the one reported).
- In the case of the team accepting the risk and wanting to close the ticket, please add the label "*risk_accepted*" to the ticket before closing it.
- If server has been decommissioned, please add the label "*server_decommission*" to the ticket before closing it.
- If when checking the vulnerability it looks like a false positive, _+please elaborate in a comment+_ and add the label "*false_positive*" before closing it; we will review it and report it to the vendor.
If you have further doubts, please contact the Security Team.'''
def create_ticket(self,
title,
desc,
project="IS",
components=[],
tags=[],
attachment_contents=[]):
labels = ['vulnerability_management']
for tag in tags:
labels.append(str(tag))
self.logger.info("Creating ticket for project {} title: {}".format(
project, title[:20]))
self.logger.debug("project {} has a component requirement: {}".format(
project, components))
project_obj = self.jira.project(project)
components_ticket = []
for component in components:
exists = False
for c in project_obj.components:
if component == c.name:
self.logger.debug(
"resolved component name {} to id {}".format(
c.name, c.id))
components_ticket.append({"id": c.id})
exists = True
if not exists:
self.logger.error(
"Error creating Ticket: component {} not found".format(
component))
return 0
new_issue = self.jira.create_issue(project=project,
summary=title,
description=desc,
issuetype={'name': 'Bug'},
labels=labels,
components=components_ticket)
self.logger.info("Ticket {} created successfully".format(new_issue))
if attachment_contents:
self.add_content_as_attachment(new_issue, attachment_contents)
return new_issue
#Basic JIRA Metrics
def metrics_open_tickets(self, project=None):
jql = "labels= vulnerability_management and resolution = Unresolved"
if project:
jql += " and (project='{}')".format(project)
self.logger.debug('Executing: {}'.format(jql))
return len(self.jira.search_issues(jql, maxResults=0))
def metrics_closed_tickets(self, project=None):
jql = "labels= vulnerability_management and NOT resolution = Unresolved AND created >=startOfMonth(-{})".format(
self.max_time_tracking)
if project:
jql += " and (project='{}')".format(project)
return len(self.jira.search_issues(jql, maxResults=0))
def sync(self, vulnerabilities, project, components=[]):
#JIRA structure of each vulnerability: [source, scan_name, title, diagnosis, consequence, solution, ips, risk, references]
self.logger.info("JIRA Sync started")
for vuln in vulnerabilities:
# JIRA doesn't allow labels with spaces, so making sure that the scan_name doesn't have spaces
# if it has, they will be replaced by "_"
if " " in vuln['scan_name']:
vuln['scan_name'] = "_".join(vuln['scan_name'].split(" "))
# we exclude from the vulnerabilities to report those assets that already exist with *risk_accepted*/*server_decommission*
vuln = self.exclude_accepted_assets(vuln)
# make sure after exclusion of risk_accepted assets there are still assets
if vuln['ips']:
exists = False
to_update = False
ticketid = ""
ticket_assets = []
exists, to_update, ticketid, ticket_assets = self.check_vuln_already_exists(
vuln)
if exists:
# If ticket "resolved" -> reopen, as vulnerability is still existent
self.reopen_ticket(
ticketid=ticketid,
comment=self.jira_still_vulnerable_comment)
self.add_label(ticketid, vuln['risk'])
continue
elif to_update:
self.ticket_update_assets(vuln, ticketid, ticket_assets)
self.add_label(ticketid, vuln['risk'])
continue
attachment_contents = []
# if assets >30, add as attachment
# create local text file with assets, attach it to ticket
if len(vuln['ips']) > self.max_ips_ticket:
attachment_contents = vuln['ips']
vuln['ips'] = [
"Affected hosts ({assets}) exceed Jira's allowed character limit, added as an attachment."
.format(assets=len(attachment_contents))
]
try:
tpl = template(self.template_path, vuln)
except Exception as e:
self.logger.error('Exception templating: {}'.format(
str(e)))
return 0
self.create_ticket(title=vuln['title'],
desc=tpl,
project=project,
components=components,
tags=[
vuln['source'], vuln['scan_name'],
'vulnerability', vuln['risk']
],
attachment_contents=attachment_contents)
else:
self.logger.info(
"Ignoring vulnerability as all assets are already reported in a risk_accepted ticket"
)
self.close_fixed_tickets(vulnerabilities)
# we reinitialize so the next sync redoes the query with their specific variables
self.all_tickets = []
self.excluded_tickets = []
return True
def exclude_accepted_assets(self, vuln):
# we want to check JIRA tickets with risk_accepted/server_decommission or false_positive labels sharing the same source
# will exclude tickets older than 12 months, old tickets will get closed for higiene and recreated if still vulnerable
labels = [
vuln['source'], vuln['scan_name'], 'vulnerability_management',
'vulnerability'
]
if not self.excluded_tickets:
jql = "{} AND labels in (risk_accepted,server_decommission, false_positive) AND NOT labels=advisory AND created >=startOfMonth(-{})".format(
" AND ".join(["labels={}".format(label) for label in labels]),
self.max_time_tracking)
self.excluded_tickets = self.jira.search_issues(jql, maxResults=0)
title = vuln['title']
#WARNING: function IGNORES DUPLICATES, after finding a "duplicate" will just return it exists
#it wont iterate over the rest of tickets looking for other possible duplicates/similar issues
self.logger.info("Comparing vulnerability to risk_accepted tickets")
assets_to_exclude = []
tickets_excluded_assets = []
for index in range(len(self.excluded_tickets)):
checking_ticketid, checking_title, checking_assets = self.ticket_get_unique_fields(
self.excluded_tickets[index])
if title.encode('ascii') == checking_title.encode('ascii'):
if checking_assets:
#checking_assets is a list, we add to our full list for later delete all assets
assets_to_exclude += checking_assets
tickets_excluded_assets.append(checking_ticketid)
if assets_to_exclude:
assets_to_remove = []
self.logger.warn(
"Vulnerable Assets seen on an already existing risk_accepted Jira ticket: {}"
.format(', '.join(tickets_excluded_assets)))
self.logger.debug("Original assets: {}".format(vuln['ips']))
#assets in vulnerability have the structure "ip - hostname - port", so we need to match by partial
for exclusion in assets_to_exclude:
# for efficiency, we walk the backwards the array of ips from the scanners, as we will be popping out the matches
# and we don't want it to affect the rest of the processing (otherwise, it would miss the asset right after the removed one)
for index in range(len(vuln['ips']))[::-1]:
if exclusion == vuln['ips'][index].split(" - ")[0]:
self.logger.debug(
"Deleting asset {} from vulnerability {}, seen in risk_accepted."
.format(vuln['ips'][index], title))
vuln['ips'].pop(index)
self.logger.debug("Modified assets: {}".format(vuln['ips']))
return vuln
def check_vuln_already_exists(self, vuln):
'''
This function compares a vulnerability with a collection of tickets.
Returns [exists (bool), is equal (bool), ticketid (str), assets (array)]
'''
# we need to return if the vulnerability has already been reported and the ID of the ticket for further processing
#function returns array [duplicated(bool), update(bool), ticketid, ticket_assets]
title = vuln['title']
labels = [
vuln['source'], vuln['scan_name'], 'vulnerability_management',
'vulnerability'
]
#list(set()) to remove duplicates
assets = list(
set(
re.findall(r"\b\d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}\b",
",".join(vuln['ips']))))
if not self.all_tickets:
self.logger.info(
"Retrieving all JIRA tickets with the following tags {}".
format(labels))
# we want to check all JIRA tickets, to include tickets moved to other queues
# will exclude tickets older than 12 months, old tickets will get closed for higiene and recreated if still vulnerable
jql = "{} AND NOT labels=advisory AND created >=startOfMonth(-{})".format(
" AND ".join(["labels={}".format(label) for label in labels]),
self.max_time_tracking)
self.all_tickets = self.jira.search_issues(jql, maxResults=0)
#WARNING: function IGNORES DUPLICATES, after finding a "duplicate" will just return it exists
#it wont iterate over the rest of tickets looking for other possible duplicates/similar issues
self.logger.info("Comparing Vulnerabilities to created tickets")
for index in range(len(self.all_tickets)):
checking_ticketid, checking_title, checking_assets = self.ticket_get_unique_fields(
self.all_tickets[index])
# added "not risk_accepted", as if it is risk_accepted, we will create a new ticket excluding the accepted assets
if title.encode('ascii') == checking_title.encode(
'ascii') and not self.is_risk_accepted(
self.jira.issue(checking_ticketid)):
difference = list(
set(assets).symmetric_difference(checking_assets))
#to check intersection - set(assets) & set(checking_assets)
if difference:
self.logger.info(
"Asset mismatch, ticket to update. Ticket ID: {}".
format(checking_ticketid))
return False, True, checking_ticketid, checking_assets #this will automatically validate
else:
self.logger.info(
"Confirmed duplicated. TickedID: {}".format(
checking_ticketid))
return True, False, checking_ticketid, [
] #this will automatically validate
return False, False, "", []
def ticket_get_unique_fields(self, ticket):
title = ticket.raw.get('fields',
{}).get('summary').encode("ascii").strip()
ticketid = ticket.key.encode("ascii")
assets = []
try:
affected_assets_section = ticket.raw.get(
'fields', {}).get('description').encode("ascii").split(
"{panel:title=Affected Assets}")[1].split("{panel}")[0]
assets = list(
set(
re.findall(r"\b\d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}\b",
affected_assets_section)))
except Exception as e:
self.logger.error(
"Ticket IPs regex failed. Ticket ID: {}. Reason: {}".format(
ticketid, e))
assets = []
try:
if not assets:
#check if attachment, if so, get assets from attachment
affected_assets_section = self.check_ips_attachment(ticket)
if affected_assets_section:
assets = list(
set(
re.findall(
r"\b\d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}\b",
affected_assets_section)))
except Exception as e:
self.logger.error(
"Ticket IPs Attachment regex failed. Ticket ID: {}. Reason: {}"
.format(ticketid, e))
return ticketid, title, assets
def check_ips_attachment(self, ticket):
affected_assets_section = []
try:
fields = self.jira.issue(ticket.key).raw.get('fields', {})
attachments = fields.get('attachment', {})
affected_assets_section = ""
#we will make sure we get the latest version of the file
latest = ''
attachment_id = ''
if attachments:
for item in attachments:
if item.get('filename') == self.attachment_filename:
if not latest:
latest = item.get('created')
attachment_id = item.get('id')
else:
if latest < item.get('created'):
latest = item.get('created')
attachment_id = item.get('id')
affected_assets_section = self.jira.attachment(attachment_id).get()
except Exception as e:
self.logger.error(
"Failed to get assets from ticket attachment. Ticket ID: {}. Reason: {}"
.format(ticket, e))
return affected_assets_section
def clean_old_attachments(self, ticket):
fields = ticket.raw.get('fields')
attachments = fields.get('attachment')
if attachments:
for item in attachments:
if item.get('filename') == self.attachment_filename:
self.jira.delete_attachment(item.get('id'))
def add_content_as_attachment(self, issue, contents):
try:
#Create the file locally with the data
attachment_file = open(self.attachment_filename, "w")
attachment_file.write("\n".join(contents))
attachment_file.close()
#Push the created file to the ticket
attachment_file = open(self.attachment_filename, "rb")
self.jira.add_attachment(issue, attachment_file,
self.attachment_filename)
attachment_file.close()
#remove the temp file
os.remove(self.attachment_filename)
self.logger.info("Added attachment successfully.")
except:
self.logger.error("Error while attaching file to ticket.")
return False
return True
def get_ticket_reported_assets(self, ticket):
#[METRICS] return a list with all the affected assets for that vulnerability (including already resolved ones)
return list(
set(
re.findall(r"\b\d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}\b",
str(self.jira.issue(ticket).raw))))
def get_resolution_time(self, ticket):
#get time a ticket took to be resolved
ticket_obj = self.jira.issue(ticket)
if self.is_ticket_resolved(ticket_obj):
ticket_data = ticket_obj.raw.get('fields')
#dates follow format '2018-11-06T10:36:13.849+0100'
created = [
int(x) for x in ticket_data['created'].split('.')[0].replace(
'T', '-').replace(':', '-').split('-')
]
resolved = [
int(x)
for x in ticket_data['resolutiondate'].split('.')[0].replace(
'T', '-').replace(':', '-').split('-')
]
start = datetime(created[0], created[1], created[2], created[3],
created[4], created[5])
end = datetime(resolved[0], resolved[1], resolved[2], resolved[3],
resolved[4], resolved[5])
return (end - start).days
else:
self.logger.error(
"Ticket {ticket} is not resolved, can't calculate resolution time"
.format(ticket=ticket))
return False
def ticket_update_assets(self, vuln, ticketid, ticket_assets):
# correct description will always be in the vulnerability to report, only needed to update description to new one
self.logger.info("Ticket {} exists, UPDATE requested".format(ticketid))
#for now, if a vulnerability has been accepted ('accepted_risk'), ticket is completely ignored and not updated (no new assets)
#TODO when vulnerability accepted, create a new ticket with only the non-accepted vulnerable assets
#this would require go through the downloaded tickets, check duplicates/accepted ones, and if so,
#check on their assets to exclude them from the new ticket
risk_accepted = False
ticket_obj = self.jira.issue(ticketid)
if self.is_ticket_resolved(ticket_obj):
if self.is_risk_accepted(ticket_obj):
return 0
self.reopen_ticket(ticketid=ticketid,
comment=self.jira_still_vulnerable_comment)
#First will do the comparison of assets
ticket_obj.update()
assets = list(
set(
re.findall(r"\b\d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}\b",
",".join(vuln['ips']))))
difference = list(set(assets).symmetric_difference(ticket_assets))
comment = ''
added = ''
removed = ''
#put a comment with the assets that have been added/removed
for asset in difference:
if asset in assets:
if not added:
added = '\nThe following assets *have been newly detected*:\n'
added += '* {}\n'.format(asset)
elif asset in ticket_assets:
if not removed:
removed = '\nThe following assets *have been resolved*:\n'
removed += '* {}\n'.format(asset)
comment = added + removed
#then will check if assets are too many that need to be added as an attachment
attachment_contents = []
if len(vuln['ips']) > self.max_ips_ticket:
attachment_contents = vuln['ips']
vuln['ips'] = [
"Affected hosts ({assets}) exceed Jira's allowed character limit, added as an attachment."
.format(assets=len(attachment_contents))
]
#fill the ticket description template
try:
tpl = template(self.template_path, vuln)
except Exception as e:
self.logger.error('Exception updating assets: {}'.format(str(e)))
return 0
#proceed checking if it requires adding as an attachment
try:
#update attachment with hosts and delete the old versions
if attachment_contents:
self.clean_old_attachments(ticket_obj)
self.add_content_as_attachment(ticket_obj, attachment_contents)
ticket_obj.update(description=tpl,
comment=comment,
fields={"labels": ticket_obj.fields.labels})
self.logger.info("Ticket {} updated successfully".format(ticketid))
self.add_label(ticketid, 'updated')
except Exception as e:
self.logger.error(
"Error while trying up update ticket {ticketid}.\nReason: {e}".
format(ticketid=ticketid, e=e))
return 0
def add_label(self, ticketid, label):
ticket_obj = self.jira.issue(ticketid)
if label not in [x.encode('utf8') for x in ticket_obj.fields.labels]:
ticket_obj.fields.labels.append(label)
try:
ticket_obj.update(fields={"labels": ticket_obj.fields.labels})
self.logger.info(
"Added label {label} to ticket {ticket}".format(
label=label, ticket=ticketid))
except:
self.logger.error(
"Error while trying to add label {label} to ticket {ticket}"
.format(label=label, ticket=ticketid))
return 0
def remove_label(self, ticketid, label):
ticket_obj = self.jira.issue(ticketid)
if label in [x.encode('utf8') for x in ticket_obj.fields.labels]:
ticket_obj.fields.labels.remove(label)
try:
ticket_obj.update(fields={"labels": ticket_obj.fields.labels})
self.logger.info(
"Removed label {label} from ticket {ticket}".format(
label=label, ticket=ticketid))
except:
self.logger.error(
"Error while trying to remove label {label} to ticket {ticket}"
.format(label=label, ticket=ticketid))
else:
self.logger.error(
"Error: label {label} not in ticket {ticket}".format(
label=label, ticket=ticketid))
return 0
def close_fixed_tickets(self, vulnerabilities):
'''
Close tickets which vulnerabilities have been resolved and are still open.
Higiene clean up affects to all tickets created by the module, filters by label 'vulnerability_management'
'''
found_vulns = []
for vuln in vulnerabilities:
found_vulns.append(vuln['title'])
comment = '''This ticket is being closed as it appears that the vulnerability no longer exists.
If the vulnerability reappears, a new ticket will be opened.'''
for ticket in self.all_tickets:
if ticket.raw['fields']['summary'].strip() in found_vulns:
self.logger.info(
"Ticket {} is still vulnerable".format(ticket))
continue
self.logger.info(
"Ticket {} is no longer vulnerable".format(ticket))
self.close_ticket(ticket, self.JIRA_RESOLUTION_FIXED, comment)
return 0
def is_ticket_reopenable(self, ticket_obj):
transitions = self.jira.transitions(ticket_obj)
for transition in transitions:
if transition.get('name') == self.JIRA_REOPEN_ISSUE:
self.logger.debug("Ticket is reopenable")
return True
self.logger.warn("Ticket can't be opened. Check Jira transitions.")
return False
def is_ticket_closeable(self, ticket_obj):
transitions = self.jira.transitions(ticket_obj)
for transition in transitions:
if transition.get('name') == self.JIRA_CLOSE_ISSUE:
return True
self.logger.warn("Ticket can't closed. Check Jira transitions.")
return False
def is_ticket_resolved(self, ticket_obj):
#Checks if a ticket is resolved or not
if ticket_obj is not None:
if ticket_obj.raw['fields'].get('resolution') is not None:
if ticket_obj.raw['fields'].get('resolution').get(
'name') != 'Unresolved':
self.logger.debug(
"Checked ticket {} is already closed".format(
ticket_obj))
self.logger.info("Ticket {} is closed".format(ticket_obj))
return True
self.logger.debug(
"Checked ticket {} is already open".format(ticket_obj))
return False
def is_risk_accepted(self, ticket_obj):
if ticket_obj is not None:
if ticket_obj.raw['fields'].get('labels') is not None:
labels = ticket_obj.raw['fields'].get('labels')
if "risk_accepted" in labels:
self.logger.warn(
"Ticket {} accepted risk, will be ignored".format(
ticket_obj))
return True
elif "server_decommission" in labels:
self.logger.warn(
"Ticket {} server decommissioned, will be ignored".
format(ticket_obj))
return True
elif "false_positive" in labels:
self.logger.warn(
"Ticket {} flagged false positive, will be ignored".
format(ticket_obj))
return True
self.logger.info(
"Ticket {} risk has not been accepted".format(ticket_obj))
return False
def reopen_ticket(self, ticketid, ignore_labels=False, comment=""):
self.logger.debug(
"Ticket {} exists, REOPEN requested".format(ticketid))
# this will reopen a ticket by ticketid
ticket_obj = self.jira.issue(ticketid)
if self.is_ticket_resolved(ticket_obj):
if (not self.is_risk_accepted(ticket_obj) or ignore_labels):
try:
if self.is_ticket_reopenable(ticket_obj):
error = self.jira.transition_issue(
issue=ticketid,
transition=self.JIRA_REOPEN_ISSUE,
comment=comment)
self.logger.info(
"Ticket {} reopened successfully".format(ticketid))
if not ignore_labels:
self.add_label(ticketid, 'reopened')
return 1
except Exception as e:
# continue with ticket data so that a new ticket is created in place of the "lost" one
self.logger.error("error reopening ticket {}: {}".format(
ticketid, e))
return 0
return 0
def close_ticket(self, ticketid, resolution, comment):
# this will close a ticket by ticketid
self.logger.debug("Ticket {} exists, CLOSE requested".format(ticketid))
ticket_obj = self.jira.issue(ticketid)
if not self.is_ticket_resolved(ticket_obj):
try:
if self.is_ticket_closeable(ticket_obj):
#need to add the label before closing the ticket
self.add_label(ticketid, 'closed')
error = self.jira.transition_issue(
issue=ticketid,
transition=self.JIRA_CLOSE_ISSUE,
comment=comment,
resolution={"name": resolution})
self.logger.info(
"Ticket {} closed successfully".format(ticketid))
return 1
except Exception as e:
# continue with ticket data so that a new ticket is created in place of the "lost" one
self.logger.error("error closing ticket {}: {}".format(
ticketid, e))
return 0
return 0
def close_obsolete_tickets(self):
# Close tickets older than 12 months, vulnerabilities not solved will get created a new ticket
self.logger.info(
"Closing obsolete tickets older than {} months".format(
self.max_time_tracking))
jql = "labels=vulnerability_management AND created <startOfMonth(-{}) and resolution=Unresolved".format(
self.max_time_tracking)
tickets_to_close = self.jira.search_issues(jql, maxResults=0)
comment = '''This ticket is being closed for hygiene, as it is more than {} months old.
If the vulnerability still exists, a new ticket will be opened.'''.format(
self.max_time_tracking)
for ticket in tickets_to_close:
self.close_ticket(ticket, self.JIRA_RESOLUTION_OBSOLETE, comment)
return 0
def project_exists(self, project):
try:
self.jira.project(project)
return True
except:
return False
return False
def download_tickets(self, path):
'''
saves all tickets locally, local snapshot of vulnerability_management ticktes
'''
#check if file already exists
check_date = str(date.today())
fname = '{}jira_{}.json'.format(path, check_date)
if os.path.isfile(fname):
self.logger.info(
"File {} already exists, skipping ticket download".format(
fname))
return True
try:
self.logger.info(
"Saving locally tickets from the last {} months".format(
self.max_time_tracking))
jql = "labels=vulnerability_management AND created >=startOfMonth(-{})".format(
self.max_time_tracking)
tickets_data = self.jira.search_issues(jql, maxResults=0)
#end of line needed, as writelines() doesn't add it automatically, otherwise one big line
to_save = [
json.dumps(ticket.raw.get('fields')) + "\n"
for ticket in tickets_data
]
with open(fname, 'w') as outfile:
outfile.writelines(to_save)
self.logger.info("Tickets saved succesfully.")
return True
except Exception as e:
self.logger.error(
"Tickets could not be saved locally: {}.".format(e))
return False
def decommission_cleanup(self):
'''
deletes the server_decomission tag from those tickets that have been
closed already for more than x months (default is 3 months) in order to clean solved issues
for statistics purposes
'''
self.logger.info(
"Deleting 'server_decommission' tag from tickets closed more than {} months ago"
.format(self.max_decommission_time))
jql = "labels=vulnerability_management AND labels=server_decommission and resolutiondate <=startOfMonth(-{})".format(
self.max_decommission_time)
decommissioned_tickets = self.jira.search_issues(jql, maxResults=0)
comment = '''This ticket is having deleted the *server_decommission* tag, as it is more than {} months old and is expected to already have been decommissioned.
If that is not the case and the vulnerability still exists, the vulnerability will be opened again.'''.format(
self.max_decommission_time)
for ticket in decommissioned_tickets:
#we open first the ticket, as we want to make sure the process is not blocked due to
#an unexisting jira workflow or unallowed edit from closed tickets
self.reopen_ticket(ticketid=ticket, ignore_labels=True)
self.remove_label(ticket, 'server_decommission')
self.close_ticket(ticket, self.JIRA_RESOLUTION_FIXED, comment)
return 0
#If we do find it, update the csv file and description
for issue in issuesList:
if (issue.raw['fields']["summary"] == group
and (scanName in issue.raw['fields']['labels'])
and ("Tenable" in issue.raw['fields']['labels'])):
if (issue.raw['fields']["customfield_10202"] ==
creation_date):
print(
group,
"already exists and has latest entry. Skipping.")
created = True
break
print(group, "is outdated. Updating ticket...")
issueObj = jira.issue(issue.key)
for attachment in issueObj.fields.attachment:
jira.delete_attachment(attachment.id)
issueObj.update(
notify=False,
description=(str(count) + " unique problems as of " +
creation_date))
issueObj.update(
notify=False,
fields={"customfield_10202": creation_date})
jira.add_attachment(issueObj,
filename,
filename=group + ".csv")
ticketCount += 1
created = True
break
blockNum += 1
if created == True: