def ticket_view(self, id):
notes = []
ticket = Ticket.query.filter_by(
customer_id=session['customer_id']).filter(
Ticket.id == int(id)).first()
u = User.query.filter_by(id=ticket.opened_by).first()
for note in TicketNote.query.filter_by(ticket_id=ticket.id).all():
notes.append({
'id':
note.id,
'ticket_id':
note.ticket_id,
'user_id':
note.user_id,
'created':
note.created.strftime("%m/%d/%Y %I:%M:%S %p"),
'subject':
note.subject,
'description':
note.description
})
c.ticket = ticket
c.notes = notes
c.u = u
return render('pbx/ticket_view.html')
def broker_users(self, **kw):
c.is_admin = True if session['group_id'] == 1 else False
c.has_crm = session['has_crm']
c.has_call_center = session['has_call_center']
c.flashvars = "sid=" + session.id + "&user_id=" + str(
session['user_id']) + "&my_name=" + session['name']
return render('pbx/broker_users.html')
def login(self, **kw):
try:
if 'user' in session:
session.invalidate()
del session['user']
except:
pass
session.invalidate()
return render('pbx/login.html')
def login(self, **kw):
try:
if 'user' in session:
session.invalidate()
del session['user']
except:
pass
session.invalidate()
return render('pbx/login.html')
def main(self, **kw):
if 'group_id' in session:
c.is_admin = True if session['group_id'] == 1 else False
else:
redirect("/logout")
c.has_crm = session['has_crm']
c.has_call_center = session['has_call_center']
c.queues = get_queue_directory()
if c.has_crm:
c.campaigns = get_campaigns()
return render('pbx/main.html')
def main(self, **kw):
if 'group_id' in session:
c.is_admin = True if session['group_id'] == 1 else False
else:
redirect("/logout")
c.has_crm = session['has_crm']
c.has_call_center = session['has_call_center']
c.queues = get_queue_directory()
if c.has_crm:
c.campaigns = get_campaigns()
return render('pbx/main.html')
def ticket_view(self, id):
notes = []
ticket = Ticket.query.filter_by(customer_id=session['customer_id']).filter(Ticket.id==int(id)).first()
u = User.query.filter_by(id=ticket.opened_by).first()
for note in TicketNote.query.filter_by(ticket_id=ticket.id).all():
notes.append({'id': note.id, 'ticket_id': note.ticket_id, 'user_id': note.user_id,
'created': note.created.strftime("%m/%d/%Y %I:%M:%S %p"), 'subject': note.subject,
'description': note.description})
c.ticket = ticket
c.notes = notes
c.u = u
return render('pbx/ticket_view.html')
def get_config(self, manufacturer=None, mac=None, model=None):
#todo DB drive that
snom320 = "http://provisioning.snom.com/download/fw/snom320-8.4.35-SIP-f.bin"
snom300 = "http://provisioning.snom.com/download/fw/snom300-8.4.35-SIP-f.bin"
snom360 = "http://provisioning.snom.com/download/fw/snom360-8.4.35-SIP-f.bin"
snom370 = "http://provisioning.snom.com/download/fw/snom370-8.4.35-SIP-f.bin"
if model == 300:
c.firmware_url = snom300
elif model == 320:
c.firmware_url = snom320
elif model == 360:
c.firmware_url = snom360
elif model == 370:
c.firmware_url = snom370
#todo make this multiple accounts across multiple servers
c.ep = PbxEndpoint.query.filter_by(mac=mac).order_by(asc(PbxEndpoint.id)).first()
return render('provisioning/'+manufacturer+'/'+model+'/default.xml')
def document(self):
"""Render the error document"""
'''Change below for your liking!'''
#abort(500, 'Internal Server Error')
request = self._py_object.request
resp = request.environ.get('pylons.original_response')
script = request.environ.get('PATH_INFO', '')
error_code = cgi.escape(request.GET.get('code', str(resp.status_int)))
content = literal(resp.body) or cgi.escape(
request.GET.get('message', ''))
remote_ip = request.environ.get("HTTP_REMOTE_EU", "No IP?")
c.status_code = str(resp.status_int)
if c.status_code == "404":
c.message = "The document you are looking or was not found. The administrator has been notified of this event."
elif c.status_code == "500":
c.message = "An internal server error has occurred. The administrator has been notified of this event."
else:
c.message = "Sorry, an error has occurred. The administrator has been notified of this event."
from_email = "*****@*****.**"
to_email = '*****@*****.**'
subject = "Error code " + error_code + " has happened from " + remote_ip
message = content + "\n\n"
from_name = "Errors"
msg = from_name + "Error was:\n\n" + "Script: " + script + "\n\nMessage:" + message
p = PbxSMTP(to_email, from_email, subject, msg)
p.send_message()
try:
if 'user' in session:
session.invalidate()
del session['user']
except:
pass
return render("errors/error.html")
def get_config(self, manufacturer=None, mac=None, model=None):
#todo DB drive that
snom320 = "http://provisioning.snom.com/download/fw/snom320-8.4.35-SIP-f.bin"
snom300 = "http://provisioning.snom.com/download/fw/snom300-8.4.35-SIP-f.bin"
snom360 = "http://provisioning.snom.com/download/fw/snom360-8.4.35-SIP-f.bin"
snom370 = "http://provisioning.snom.com/download/fw/snom370-8.4.35-SIP-f.bin"
if model == 300:
c.firmware_url = snom300
elif model == 320:
c.firmware_url = snom320
elif model == 360:
c.firmware_url = snom360
elif model == 370:
c.firmware_url = snom370
#todo make this multiple accounts across multiple servers
c.ep = PbxEndpoint.query.filter_by(mac=mac).order_by(
asc(PbxEndpoint.id)).first()
return render('provisioning/' + manufacturer + '/' + model +
'/default.xml')
def document(self):
"""Render the error document"""
'''Change below for your liking!'''
#abort(500, 'Internal Server Error')
request = self._py_object.request
resp = request.environ.get('pylons.original_response')
script = request.environ.get('PATH_INFO', '')
error_code=cgi.escape(request.GET.get('code', str(resp.status_int)))
content = literal(resp.body) or cgi.escape(request.GET.get('message', ''))
remote_ip = request.environ.get("HTTP_REMOTE_EU", "No IP?")
c.status_code = str(resp.status_int)
if c.status_code == "404":
c.message = "The document you are looking or was not found. The administrator has been notified of this event."
elif c.status_code == "500":
c.message = "An internal server error has occurred. The administrator has been notified of this event."
else:
c.message = "Sorry, an error has occurred. The administrator has been notified of this event."
from_email = "*****@*****.**"
to_email = '*****@*****.**'
subject = "Error code "+error_code+" has happened from "+remote_ip
message = content+"\n\n"
from_name = "Errors"
msg = from_name+"Error was:\n\n"+"Script: "+script+"\n\nMessage:"+message
p = PbxSMTP(to_email, from_email, subject, msg)
p.send_message()
try:
if 'user' in session:
session.invalidate()
del session['user']
except:
pass
return render("errors/error.html")
def service_grid(self, **kw):
return render("services/service_list.html")
def service_grid(self, **kw):
return render("services/service_list.html")
def user_edit(self, **kw):
c.has_crm = session['has_crm']
c.has_call_center = session['has_call_center']
return render('pbx/user_edit.html')
def service_add(self, **kw):
return render("services/service_add.html")
def voip_policy_grid(self, **kw):
return render("services/voip_policies.html")
def pbx_users_list(self, **kw):
return render('pbx/pbx_users_list.html')
def service_plan_grid(self, **kw):
return render("services/service_plans.html")
def voip_profile_grid(self, **kw):
return render("services/voip_profiles.html")
def voip_policy_grid(self, **kw):
return render("services/voip_policies.html")
def user_edit(self, **kw):
c.has_crm = session['has_crm']
c.has_call_center = session['has_call_center']
return render('pbx/user_edit.html')
def extension_add(self, **kw):
c.has_crm = session['has_crm']
c.has_call_center = session['has_call_center']
return render('pbx/extension_add.html')
def service_plan_grid(self, **kw):
return render("services/service_plans.html")
def broker_users(self, **kw):
c.is_admin = True if session['group_id'] == 1 else False
c.has_crm = session['has_crm']
c.has_call_center = session['has_call_center']
c.flashvars = "sid="+session.id+"&user_id="+str(session['user_id'])+"&my_name="+session['name']
return render('pbx/broker_users.html')
def voip_profile_grid(self, **kw):
return render("services/voip_profiles.html")
def extension_add(self, **kw):
c.has_crm = session['has_crm']
c.has_call_center = session['has_call_center']
return render('pbx/extension_add.html')
def service_add(self, **kw):
return render("services/service_add.html")
def pbx_users_list(self, **kw):
return render('pbx/pbx_users_list.html')
