def create_workflow(workspace, queues):
defaultRuleTarget = WorkflowRuleTarget(queues['default'].sid, '1==1', 1, 30)
rules = []
queueRuleTargets = []
queueRuleTarget = WorkflowRuleTarget(queues['sms'].sid, None, 5, 30)
queueRuleTargets.append(queueRuleTarget)
queueRuleTargets.append(defaultRuleTarget)
rules.append(
WorkflowRule("selected_product==\"ProgrammableSMS\"",
[queueRuleTarget, defaultRuleTarget], None))
queueRuleTargets = []
queueRuleTarget = WorkflowRuleTarget(queues['voice'].sid, None, 5, 30)
queueRuleTargets.append(queueRuleTarget)
queueRuleTargets.append(defaultRuleTarget)
rules.append(
WorkflowRule("selected_product==\"ProgrammableVoice\"",
[queueRuleTarget, defaultRuleTarget], None))
config = WorkflowConfig(rules, defaultRuleTarget)
callback_url = HOST + '/assignment'
return CLIENT.workflows(workspace.sid).create(
friendly_name='Sales',
assignment_callback_url=callback_url,
fallback_assignment_callback_url=callback_url,
task_reservation_timeout=15,
configuration=config.to_json())
def test_to_json(self):
rules = [
WorkflowRule("1==1", [WorkflowRuleTarget("WQeae4fc2f4db7f377c5d3758fb08b79b7", "1==1", 1, 20)], "SomeQ"),
WorkflowRule("1==1", [WorkflowRuleTarget("WQ19ebe92fb33522f018b5a31d805d94da", "1==1", 1, 210)], "SomeOtherQ")
]
def_target = WorkflowRuleTarget("WQ9963154bf3122d0a0558f3763951d916", "1==1", None, None)
config = WorkflowConfig(rules, def_target)
self.assertEqual(True, self.is_json(config.to_json()))
def test_to_json(self):
rules = [
WorkflowRule("1==1", [
WorkflowRuleTarget("WQeae4fc2f4db7f377c5d3758fb08b79b7",
"1==1", 1, 20)
], "SomeQ"),
WorkflowRule("1==1", [
WorkflowRuleTarget("WQ19ebe92fb33522f018b5a31d805d94da",
"1==1", 1, 210)
], "SomeOtherQ")
]
def_target = WorkflowRuleTarget("WQ9963154bf3122d0a0558f3763951d916",
"1==1", None, None)
config = WorkflowConfig(rules, def_target)
self.assertEqual(True, self.is_json(config.to_json()))
salesRuleTargets = []
salesRuleTarget = WorkflowRuleTarget(sales_queue_sid, None, None, None)
salesRuleTargets.append(salesRuleTarget)
salesRule = WorkflowRule("type=='sales'", salesRuleTargets, None)
marketingRuleTargets = []
marketingRuleTarget = WorkflowRuleTarget(marketing_queue_sid, None, None, None)
marketingRuleTargets.append(marketingRuleTarget)
marketingRule = WorkflowRule("type=='marketing'", marketingRuleTargets, None)
supportRuleTargets = []
supportRuleTarget = WorkflowRuleTarget(support_queue_sid, None, None, None)
supportRuleTargets.append(supportRuleTarget)
supportRule = WorkflowRule("type=='support'", supportRuleTargets, None)
rules.append(salesRule)
rules.append(marketingRule)
rules.append(supportRule)
defaultTarget = WorkflowRuleTarget(everyone_queue_sid, None, None, None)
config = WorkflowConfig(rules, defaultTarget)
json = config.to_json()
workflow = client.workflows(workspace_sid).create(
friendly_name='Sales, Marketing, Support Workflow',
assignment_callback_url='http://example.com',
fallback_assignment_callback_url='http://example2.com',
task_reservation_timeout='30',
configuration=json)
print(workflow.friendly_name)
salesRuleTargets.append(salesRuleTarget)
salesRule = WorkflowRule("type=='sales'", salesRuleTargets, None)
marketingRuleTargets = []
marketingRuleTarget = WorkflowRuleTarget(marketing_queue_sid, None, None, None)
marketingRuleTargets.append(marketingRuleTarget)
marketingRule = WorkflowRule("type=='marketing'", marketingRuleTargets, None)
supportRuleTargets = []
supportRuleTarget = WorkflowRuleTarget(support_queue_sid, None, None, None)
supportRuleTargets.append(supportRuleTarget)
supportRule = WorkflowRule("type=='support'", supportRuleTargets, None)
rules.append(salesRule)
rules.append(marketingRule)
rules.append(supportRule)
defaultTarget = WorkflowRuleTarget(everyone_queue_sid, None, None, None)
config = WorkflowConfig(rules, defaultTarget)
json = config.to_json()
workflow = client.workflows(workspace_sid).create(
friendly_name='Sales, Marketing, Support Workflow',
assignment_callback_url='http://example.com',
fallback_assignment_callback_url='http://example2.com',
task_reservation_timeout='30',
configuration=json
)
print(workflow.friendly_name)