def QueryMySql(query): # Create object for internal database methods (mySQL) mysqlDb = MySqlTask(config.mysql_username, config.mysql_password, config.mysql_host, config.mysql_database) mysqlDb.connect() results = mysqlDb.select_query(query) mysqlDb.close() return results
if not offset.find("+"):
minuteOffset = float(offset[1:]) * .6
return str(timeToConvert - timedelta(minutes=minuteOffset))
else:
minuteOffset = float(offset[1:]) * .6
return str(timeToConvert + timedelta(minutes=minuteOffset))
if __name__ == "__main__":
logging.info("Running incremental Zendesk export...")
# Create object for Zendesk queries
zd = ZendeskTask(config.zenURL, config.zenAgent, config.zenPass, config.zenToken)
# Create object for internal database methods (mySQL)
zendeskDb = MySqlTask(config.zendeskMySql['username'],
config.zendeskMySql['password'],
config.zendeskMySql['host'],
config.zendeskMySql['database'])
zendeskDb.connect()
# Grab the last time Accounts were successfully updated
start_time = zendeskDb.pull_job_timestamp("INCREMENTAL_EXPORT")
logging.info("INCREMENTAL_EXPORT: start_time={0}".format(start_time))
try:
tickets = zd.get_tickets(start_time)
except Exception, err:
logging.exception(err)
#print tickets
dbQuery = ("INSERT INTO tickets "
import sys
import logging
import config
import re
from env import MySqlTask
from env import SalesforceTask
from env import ZendeskTask
if config.logLevel == "info":
logging.basicConfig(format='%(asctime)s | %(levelname)s | %(filename)s | %(message)s', level=logging.INFO, filename=config.logFile)
else:
logging.basicConfig(format='%(asctime)s | %(levelname)s | %(filename)s | %(message)s', level=logging.DEBUG, filename=config.logFile)
if __name__ == "__main__":
# Create object for internal database methods (mySQL)
mysqlDb = MySqlTask(config.mysql_username, config.mysql_password, config.mysql_host, config.mysql_database)
# Create object for Salesforce methods
sfdc = SalesforceTask(config.sfUser, config.sfPass, config.sfApiToken)
# Create object for Zendesk methods
zd = ZendeskTask(config.zenURL, config.zenAgent, config.zenPass, config.zenToken)
### Pull SFDC Contact Info to Zendesk ###
try:
sfdcLastModified = sfdc.sfdc_timestamp()
logging.info("Current Salesforce Timestamp: {0}".format(sfdcLastModified))
except Exception, err:
logging.error(err)
sys.exit()
import time
import calendar
from datetime import datetime
from env import MySqlTask
if config.logLevel == "info":
logging.basicConfig(format='%(asctime)s | %(levelname)s | %(filename)s | %(message)s', level=logging.INFO, filename=config.logFile)
else:
logging.basicConfig(format='%(asctime)s | %(levelname)s | %(filename)s | %(message)s', level=logging.DEBUG, filename=config.logFile)
if __name__ == "__main__":
_table_name = 'usage_reporting'
# Create object for internal database methods (mySQL)
mysql = MySqlTask(config.mysql_username, config.mysql_password, config.mysql_host, config.mysql_database)
retry = 3
while retry:
try:
logging.info("Getting valid columns from MySQL.")
valid_sources = mysql.return_columns(_table_name)
valid_sources = [ col for col in valid_sources if col not in ('intID', 'username', 'start', 'end', 'stream_type', 'stream_hash', 'seconds') ]
logging.debug("Columns found: {0}".format(valid_sources))
retry = 0
except Exception, err:
#print err #2013: Lost connection to MySQL server during query
logging.error(err)
retry -= 1
logging.warning("Retries left: {0}".format(retry))
time.sleep(2) # Sleep 2 seconds before retrying
# -*- coding: utf-8 -*-
from env import SalesforceTask
from env import MySqlTask
import config
import re
import logging
import sys
if config.logLevel == "info":
logging.basicConfig(format='%(asctime)s | %(levelname)s | %(filename)s | %(message)s', level=logging.INFO, filename=config.logFile)
else:
logging.basicConfig(format='%(asctime)s | %(levelname)s | %(filename)s | %(message)s', level=logging.DEBUG, filename=config.logFile)
sfdc = SalesforceTask(config.sfUser, config.sfPass, config.sfApiToken)
mysqlDb = MySqlTask(config.mysql_username, config.mysql_password, config.mysql_host, config.mysql_database)
sfdc_update = {}
# Get the last modified timestamp from internal database
startTime = mysqlDb.pull_job_timestamp('SFDC_DATASIFT_USER_ID')
logging.info("Pulling SFDC_DATASIFT_USER_ID; start time of {0}".format(startTime))
# Pull from SFDC
query = "Select Id, DataSift_UserID__c, Name FROM Account WHERE Account_Status__c = 'Customer' and DataSift_UserID__c != '' and LastModifiedDate > {0}".format(startTime)
results = sfdc.sfdc_query(query)
if results['count'] > 0:
for account in results['results']:
if account['Id'] not in sfdc_update:
# Load config files
try:
filename = sys.argv[1]
logging.info("Trying to open configuration file {0}.".format(filename))
f = open(filename)
config = yaml.safe_load(f)
logging.info("Sucessfully opened configuration file.")
f.close()
except Exception, err:
logging.exception(err)
sys.exit(1)
# Create object for internal database methods (mySQL)
mysqlDb = MySqlTask(config['mysql_username'], config['mysql_password'], config['mysql_host'], config['mysql_database'])
# Create object for Salesforce methods
sfdc = SalesforceTask(config['sfUser'], config['sfPass'], config['sfApiToken'])
# Create object for Zendesk methods
zd = ZendeskTask(config['zenURL'], config['zenAgent'], config['zenPass'], config['zenToken'])
### Pull SFDC Account Info to Zendesk Organizations ###
try:
sfdcLastModified = sfdc.sfdc_timestamp()
logging.info("Current Salesforce Timestamp: {0}".format(sfdcLastModified))
except Exception, err:
logging.exception(err)
sys.exit()
def processQueryResults(fieldName, data):
users = {}
for user in data:
if user["Owner"]["Name"] != user[fieldName]:
users[user["Id"]] = user["Owner"]["Name"]
return users
if __name__ == "__main__":
try:
# Create object for internal database methods (mySQL)
mysqlDb = MySqlTask(config.mysql_username, config.mysql_password, config.mysql_host, config.mysql_database)
# Create object for Salesforce methods
sfdc = SalesforceTask(config.sfUser, config.sfPass, config.sfApiToken)
logging.info("Logging into SFDC...")
######################## SFDC Accounts ########################
# Get the last modified timestamp
sfdcLastModified = sfdc.sfdc_timestamp()
# Grab the last time Accounts were successfully updated
scriptLastRun = mysqlDb.pull_job_timestamp("SFDC_ACCOUNT_OWNERS_LM")
query = "SELECT Id, Name, OwnerId, Owner.Name, Account_Owner_Name__c FROM Account WHERE LastModifiedDate > {0}".format(
scriptLastRun
