def post(self, status = '', lang = '', output = 'html'):
ticket = Ticket()
user = users.get_current_user()
if not user:
self.redirect('/')
ticket.author = user
ticket.status = StatusService.getById(self.request.get('status'))
ticket.severity = SeverityService.getById(self.request.get('severity'))
if self.request.get('assignedUser'):
ticket.assignedUser = users.User(self.request.get('assignedUser'))
ticket.description = self.request.get('description')
ticket.summary = self.request.get('summary')
ticket.put()
self.redirect('/')
